Kenneth Thomas and Ralph Kilmann developed five conflict resolution strategies people can use to manage conflict, including avoidance, defeat, compromise, adaptation, and cooperation. This is based on the assumption that people decide how cooperative and assertive they are in a ...

Conflicts can be resolved in a number of ways, including negotiation, mediation, arbitration, and litigation. Consultation. In conflict resolution, you can and should use the same principles of collaborative negotiation that you use in the agreement. What are methods of ...